WeWork Reviews

A great place to work with. They have a good working environment, feels like home when you work. Working hours are also flexible and all the national holidays are been granted every year.

I undertook a free one month trial to see whether I wanted to use WeWork. I used it five times and decided it wasn't for me.
I cancelled but was still charges 340 pounds. Apparently they are sorting this out for me but it has now been two weeks!!
The only way to get through on the phone is to connect to the sales team! Do better WeWork.

Out of the 15 times I went to WeWork in March 2021 my card failed to let me in 5 times. Most crucially, one of these failures happened on a very important Saturday. I had dozens of user interviews lined up and couldn't gain access to the building.
The WeWork customer service was only open Mon-Fri leaving me with no option but to rent an office for the day at one of their competitors — xyz works. No out reach, no explanation and no apologies. Cancelled my membership on the spot.
If you have critical work to be getting on with, WeWork isn't for you.

I have been with Wework for over a year. Last month I received an email that my location will be closed the following month. To keep receiving rent money from me, Wework is forcing me to relocate to another building which I do not agree to and do not like. They claim they do not need my consent to do so. They will charge me rent until the end period of the lease despite the fact that they terminated it by unilaterally closing down the building. They keep my security deposit and they continue to charge rent. Basically sending me to a building they cannot rent out so they can make money. They do not care about you. And by the way they do business, it is possible that they will close down more locations.

2020 has been terrible with WeWork.
I think the company is dying and they want to kill all the SMEs that rent there too.
Shame it will be a slow death and we all have to be stuck renting desks we can't use.

It's become evident that WeWork has benefitted from financial assistance in the form of business rate relief from the UK Government. None of this assistance has been passed on to help the individuals and SME's who are under contract to pay for the office space.
Furthermore, they send out rent demands with legal letters and levy late payment charges against its members who are struggling to survive the pandemic.
Be warned!!!

I have tried to use WeWork over the years. Every time I immediately remember why I have never actually worked out of one. They have ZERO relationships with the buildings they RENT space from. Good luck getting into the workspace when the office secretary is out.

Worst company ever. No reply for 6 months. I’m practically begging wework to pay my bills. They fired everyone.
Disaster company. Matter of time until it shuts down.

Pre-COVID, I would have always recommended WeWork. The communication, or should I say, lack of communication has been appalling. Despite emailing WeWork to go about cancelling our contract, in line with their terms and conditions, no one ever responded, and they passed the debt to a debt collection agency. The staff pass you around from pillar to post and no one ever responds to you.
Absolutely disgusting that a company can treat its clients in this way.

I rented a dedicated desk at 41 Corsham St. N1 6DR London before lockdown and placed my new purchased bike to the bike storage room which was dedicated to wework but hosted by another dorm company Scape. The Scape team led me place my bike into a room where I could not open with the RFID card they gave to me. Every time when I go to lock the my bike they told me there is a problem about doors and it will be fixed soon. When the lockdown took place I wanted to move out of wework. when I went Scape (where my bike is stored) to check my bike I realised that it was stolen. Then Scape managers told me that that room was not the one which was dedicated to wework members use. My bike was stollen because of negligence and fault of the Scape team. I wanted wework to take action for this case which was not my fault at all. However wework team did noting on favour of their customer which is me. I had to confront with all myself but Scape team did not provide anything to me. They could not even provide me the CCTV records so that we could not investigate anything. Do not use wework as they are selling a service which they dont operate and take the responsibility if some fault like this happens. I raised this case a couple of times with the management but no result. They even paid my service retainer fee way more later than in the contract. Please beware of what kind of risk are you taking when hiring a space at wework.

It's very pretty, but sometimes it feels too corporate.

I wish we had researched this site prior to engaging with WeWork. The lack of customer service and inability to speak with someone is absolutely absurd!! In trying to authenticate a business (with Articles of Incorporation and proper documentation) it took more than a week and they held up a significant credit card payment. I understand the requirement to authenticate first, but there was ZERO communication as to what was missing to complete the process. Then once authenticated, they still held the settlement (note- the customers credit card cleared within 3 BD, the week it took to authenticate the business). Now another hold and yet another ticket and no response.